Frequently Asked Questions

Everything you need to know about your MADMIA shopping experience.

How long does shipping take?

Standard domestic orders typically arrive within 3-7 business days, while international shipping can take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that for hygiene reasons, socks cannot be returned once the packaging is opened.

How do I care for my MADMIA socks?

To keep your socks vibrant and fun, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Always air dry and avoid tumble drying to prevent shrinkage.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay for buy-now-pay-later convenience.

Do you offer international shipping?

Yes, we ship our colorful collections worldwide! Shipping costs and delivery timeframes are calculated at checkout based on your specific country.

Are MADMIA socks one size fits all?

Most of our socks are designed with high-quality stretch fabrics to fit a wide range of sizes. We provide specific size guides on each product page to ensure you find the perfect fit for toddlers, kids, and adults.