Returns & Exchanges

At MADMIA, we want you to love your colorful socks and accessories, which is why we offer a 30-day return policy for items in their original, unworn condition. If your purchase isn't a perfect match, our simple exchange and refund process ensures you can shop with total confidence.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still in their original MADMIA packaging with all tags attached.

2

Contact Support

Email our customer service team with your order number and reason for return to receive your official Return Authorization.

3

Pack and Ship

Securely package your items and send them back to our warehouse using a trackable shipping service of your choice.

4

Processing and Refund

Once our team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing